Joyce Backstrom


- BSc in Family Studies, University of Alberta

- Diploma in Nursing 

- Mother of 5, grandmother of 18, great grandmother of 1.

- Former president Edmonton Local Council of Women and ELCW’s current annual service project coordinator.

- Joined with partner Carole Kosteriva in 1982 to start SMFDH.

- "This Agency makes every effort to find and support excellent providers who will meet each child’s needs."

Carole Kosteriva


- My training in nursing, social work and adult education has supported my involvement in the child care field.

- Experiences and relationships developed in raising six children (fourteen grandchildren and eight great grandchildren) while associating with a group of women who represent many countries of the world has made Family Child Care a very enjoyable venture.  

-"I feel strongly that the support of and for Day Home providers strengthens our communities."

Emma Dajavs

Jennie Nguyen


I have been working at Southgate Medallion Family Day Home Agency since September 2019.

I have over 17 years experience of working in the Early Childhood sector, both in the UK and in Canada.  I have my degree in Early Years from Worcester University.

In my role as Coordinator I enjoy mentoring my day home educators, supporting families and fostering a collaborative teamwork approach within the agency.

Kirandeep Gill


I have been working at Southgate Medallion Family Day Home Agency since May 2019

I have graduated from Early Learning and Child Care Diploma Program in 2014 at Grant MacEwan University. I have been working in the child care field for over 6 years with different age groups in various positions.

I am enjoying my roles as a Day Home Consultant in mentoring and supporting my day home providers to provide a quality care for children and families. I highly value the providers, the children and the families’ perspectives as well as their skills, talents, traditions and experiences. I am proud to be part of our agency!

Megan Dettling


I started working with Southgate Medallion Family Day Homes in 2018.

I graduated in 2015 with Diploma in Early Learning and Child Care from MacEwan University. I have 3 years experience working with children.

I love spending time with children and watch them grow. I am passionate about supporting the providers in providing quality child care.

Lisa Kosteriva

Administrative Assistant

I joined the agency in January 2017.


I received my Level 1 in child care in 2003 and worked at a daycare. I have since then earned my Level 2 in insurance and worked at an insurance agency for 2 years.

I’m going to enjoy working with providers and parents and being part of the team here at Southgate Medallion Family Day Homes.”

I have been a consultant with the agency since July of 2019.


I have an Early Learning and Child Care Diploma from Grant MacEwan University.


I love being a consultant because I get to meet and work with so many amazing Early childhood Educators and children! I think people who have a heart to educate and nurture children are so special. This field is always moving and growing which makes it wonderful and never boring!

Nancy Peterson

Accounts Receivable

I originally started with Southgate Medallion Day Homes over 26 years ago in administration support.


After raising 3 children and working in Property Management and Real Estate,

I am happy to be back working with Southgate Medallion in the accounts receivable department.

I completed my education here in Edmonton at Grant MacEwan with studies in the social sciences.

I enjoy the new opportunities that working at the agency brings and when I am able to meet and communicate with the parents and providers.

Lynne Kosteriva

Financial Manager

I originally joined Southgate Family Day Homes as a provider.  In 1990, I started working in the office and became a member of the management team in 2012.

I have a Medical Secretary Certificate from Grant MacEwan University, courses in psychology & business and an Accounting Diploma from Grant MacEwan University.


My favorite part of my job is the opportunity to work with great people. I like that there is something new to learn every day.

Jessica Ly


I have worked at the agency since May 2018.


I have graduated with a Bachelors in Child and Youth Care from MacEwan University. I have worked in a variety of settings in the human service industry as well as early childhood education.

I am excited to build relationships with providers and children through visits and play time. I enjoy supporting the providers, parents, and children who are part of the agency.

Tadelech Midaksa


I have worked at the agency since June 2021​

My Name is Tadelech Midaksa. I have two beautiful children who put a smile on my face. I have worked in childcare for 12 years as early childhood educator. Proud is how I feel when I share with you that I was a recipient of 2018 for Prime Minister's Award for Excellence in Early Childhood Education.

I have experience in coaching and mentoring educators to help encourage children's social- emotional development. I enjoy being outdoors, playing volleyball, meeting new people, and going on walks.